Home
About Norma
Contact Norma
Coverage Area
Tips for Buyers
Quotes from Clients
Tips for Sellers
Norma's Links


"Thank you so much for all your work in finding us a beautiful home. We feel so fortunate to have you as our agent and you were so patient in answering all of our questions. Please drop by to see the changes that we have made in our new home"   

~Nancy & Paul

"Norma has proven to be an efficient and pro-active agent. She conducts herself with professionalism and knowledge, as well as a common sense and effective approach." "...throughout this real estate process, I have felt completely comfortable and confident with Norma's abilities and have been able to let her manage the entire process-which she does with ease." "Please know that any opportunity I get to refer Norma (which is how I found her), I will be eager to recommend her services!"   

~Pam 

"As you know, we had listed our condo this past summer and didn't receive a single offer in a three month period. We were devastated that it didn't sell prior to our move to Arizona, forcing us to get a renter until we could place it on the market again this Spring. How fortunate for us that Ron met you during his business trip to the Seattle area in March. Until that time we were dreading trying to sell a condo "long distance", and had no idea how we would coordinate everything. But up to the challenge steps Norma Osborn and everything flows together very nicely.
A simple thank you for the selling doesn't begin to cover all the work you did on our behalf prior to and during the sale itself. When we realized we would need to carpet, you coordinated meeting with the carpet representatives for measurements and color selection; when our renter balked at the open house idea, you smoothed his ruffled feathers; when the offer came in, you made sure everything was faxed to us for our prompt review and you made sound suggestions for a counter-offer; when the escrow agents were dragging their feet on the closing, you made numerous calls to keep them moving and us informed; and when I needed to chat with you for an update, you made yourself available by phone, in the evening, at your home, even though several times you were in the middle of dinner.
Well, if that isn't enough to thank you for, we also have to thank you for getting us $3,000 more for our condo than we listed for last year, bringing in an acceptable offer within 12 days from the listing date, and just for being the terrific person you are!
Use this letter as you see fit... everyone should have the opportunity to work with you!   

~Kathy

"It has been an absolute JOY to work with you! Thank you for your patience with our (many) idiosyncrasies, your tenacity in the hunt, your unfailing cheerfulness, and your absolute optimism and assurance that there really WAS a home out there for us! Thanks most of all for a lovely blend of professionalism and friendship."  

~Sue and Jeff 

"Your patience, understanding, and sensitivity to our emotions during our involuntary job transfer, was very much appreciated. Our house was unique and we recognize it held appeal to a narrow range of buyers. Your marketing plan yielded the best price, and a sale at the most opportune time for us. We will recommend you highly and happily to any friends..."   

~Gerry and Evy 

 

Copyright © Norma Osborn 2003-2007

Web Design & Hosting by Elvensong Productions